>> David: I would like to introduce register of copyrights and my boss, Register Shira Perlmutter; Shira take it away. >> Shira Perlmutter: Thank you David. And welcome everyone to the public - Copyright Public Modernization Committee, to the members and also members of the public who are joining us. And just as a reminder for those who may not have joined before, this committee was established by the Library of Congress in order to allow us to hear from stakeholders about the work we're doing on copyright modernization. And also to share our progress with you. And that progress has been substantial. So I'm very please to say that since we last met, we passed two more of our quarterly software development milestones, resulting in work that you're going to see today. And some major public releases. So I do want to start with breaking news. After two years of development and extensive user experience testing, the new copyright recordation application, the online recordation system of the enterprise copyright system or ECS will be made available for use by the general public beginning on Monday. So you heard it here first, even before the press release. And we gave this group a sneak preview of the recordation application in our previous meeting. And you may remember two of the major points about this. First it's the first piece of our enterprise copyright system that's reached this important milestone. And it also replaces the oldest of our processes, which was a purely paper recordation system. So this is overdo and we're very excited about it. Second on public records, later this summer our new public records system will achieve the same accomplishment. And we will be releasing it fully to the public, this system that's used by researchers and the public to look up information about copyrights. And this will be the second major application release of the ECS. And finally, yesterday morning we released yet another set of 300 historical record books on LOC.gov, which contain many thousands of additional registration records. So these are available as you know for your use on Loc.gov including the ability to download the scans themselves. So in a moment you will be hearing a recap along with a demonstration of some of the work we've done in the six months since our last public meeting. But before we do that I'd like to hand the mic over to our chief information officer, Judith Conklin for some additional remarks. So Judith. >> Judith Conklin: Thank you Shira. And good afternoon to everyone who joined us. As Shira said I am the CIO at the Library of Congress. And I want to join Shira in welcoming you to the third official meeting of the copyright public modernization committee. And I'm very glad to see everyone here. Since this is the third public meeting of this committee, I wanted to state that we've already in the first two meetings extensively covered our - how our technology team is developing, the enterprise copyright system. And how we're partnering with the copyright office. And if you missed the first two meetings you can find the videos on our loc.gov website, as well as several ECS webinars on the copyright modernization website. But before we go on, I want to remind you about two points that we've discussed before. And I hit on the first one a little bit already. But this is a true partnership between the Library OCIO and the copyright office. We - and that's at every level. I want to assure you that Shira and I talk about ECS a lot and we have a great partnership. And the technology side, the team, the developers, the project manager, managers - there's several of them. Down to you know, our infrastructure people. They have - they're working fantastically with the copyright team. And the experts in copyright. They do it every day and that's to ensure that we're delivering a platform that meets the needs of the copyright community. And we do that - the saying that Shira and I like to use - I actually stole it from Shira. And we can only be successful together. And Shira and I take that very seriously. Our teams need to work very closely together, and they are working closely together. And the second thing is, and I really can't emphasize this enough. That our entire development process is built on feedback. We, OCIO, the design team relies significantly on feedback from the copyright office staff, the experts. And real users, like you. So we - we want to know that everyone will be able to use what we're developing, to accomplish their business needs. And be able to use what we're developing. So - and that's every type of user. Whether it's a high-end user, a power user or the first time ever person going into a copyright application. So that's why these public meetings are very important to us. We've been making great progress as Shira said. And we have a lot of good news to share. And I'm looking forward to a lively discussion with you, and the committee. And with that, David I'll hand it back to you to get us started. >> David: Thank you Judith. It's a really exciting time in the copyright office. Before I introduce our next speaker, who is going to be doing some software demonstrations, I'd like to provide a short background reminder to people who may be joining us for the first time, that the copyright office uses the scale of agile methodology to manage our software. And this means that every quarter we have a big meeting of the whole group between OCIO and the copyright office, with the CIO is there. The register of copyrights is there and the staff who work on each of these projects. And we do a set of - of software demos. And most of what you're going to see today is cribbed from our most recent software demo. We call this in scale of agile terminology, it's an inspect and adapt ceremony. So this is a - this is a little bit of the highlights of the inspect and adapt ceremony to members of the public. I also wanted to point out that the demos that you're going to see today are heavy on two of the ECS components that we have not looked at a lot previously. So we looked at the recordation system, we looked at the historical public records, we looked at the public records system, all of which are out in the public now. And Sara is going to provide some demos of systems that are used by copyright office staff today, and not just by members of the public. And then finally, for those of you who are waiting with bated breath for the - for the next big demo of the registration system that's what we're shooting for, for our next public meeting that we'll do together. Where we'll do this style of demonstration of the largest you know, sort of the centerpiece of the enterprise copyright system. So without further ado I would like to introduce Sara Garski. Sara is the Deputy Director of the Product Management Division of the United States Copyright Office. And is the product manager for the enterprise copyright system which is the star of our modernization work. Sara take it away. >> Sara: Thank you David. And as always, I am delighted to be providing an update on ECS progress. It has been an eventful time for the ECS since I spoke to you last, several months ago. We do continue to make great development strides towards our vision of an intuitive and flexible enterprise system. That incorporates registration, recordation, licensing, public record and shared services capabilities to benefit the creative - creative community and the copyright staff. Shira already gave you sort of the highlights of what's happening in the next month. I won't tell you again. In our most recent quarterly development checkpoint, all of the ECS product teams demoed work in progress and refined their plans, development plans for the upcoming quarter. And I'm going to give you a few highlights. So the registration product team recently completed work on a range of internal and external features. On the staff side, development work supported correspondence and activity tracking features as well as enhancements to the message center. Notably enabling support for inline images as part of messages. Work on the applicant side included claim, search, file, upload, account management and support for standard application payments. The registration product team also completed design work in support of the registration of a group of unpublished works as well as on a born digital claims refusal letter and process. And finally, the registration product team explored methods to manage and create and manage the massive volume of supporting help content that will be needed for the system. And completed the journey map of a claim. The registration product team is currently focused on capabilities for capturing claims, submission and examination information enabling registration certified preview and staff workflow capabilities. At the next meeting, as David noted, I will be excited to show you the work we have completed to date, thus far on the registration product. As was previously noted in Shira's breaking news, ECS recordation release 1.8 is imminent and will mark the availability of recordation section 205 submission capabilities to the general public. The product team recently has spent much of it's time preparing for this release. The team has also worked on enhancing canned reporting capabilities, instructional and help text content enhancements, activity tracking features and account management functions. In addition to supporting the imminent release, the team is getting to work on the next large set of features for examining section 203 notices of termination. The public record system released 5.0 is intended to include the ability to render reference copies on registration certificates processed through the echo system, as well as certificates of recordation. A future release is anticipated to include further enhancements to the detailed record view, including such things as hyperlinks to related registration and recordation records. Recent quantitative usability tests showed marked improvements in search relevancy and [inaudible] compared to baseline results from last year. The team has also worked on methods for improving user adoption to the new system versus the legacy public record catalog. And now I would like to demonstrate some software. And so I will share screen. And hopefully everyone can see. >> David: Looking great Sara. >> Sara: Okay good. All right. So what I'd like to show you first is the beginnings of a new product to support records and research certification services that are provided by the office. When completed, this ECS product that we call service request processing will provide users access to research services and requests for deposit copies. The public will be able to submit and pay for requests via this online portal. And copyright office staff will be able to estimate non-flat fees for research as well as manage the internal assignment of requests and track progress. So we - what you see here is the beginnings of that external portal. So as a user I am going to request a copy estimate. You will see here that we have additional services that we intend to make available. They are not ready yet. So we're just going to do a copy estimate. So I'm going to select copy estimate. And I'm going to click next. Okay, so then the next question that I get is do I have a copyright number for the work I am requesting? The answer is yes, I do. So I click next and I'm going to enter that number. And I see my - my language has changed to something that is non-English. Okay, now we're good. All right. I'm going to enter this number. 1737, that was right the first time, 1737396, okay. You will see here we have options, or we have additional fields here where envision in the future is the ability to pull the title and your publication information based on the registration number. Again that's planned for future work. So I am going to click add. And then you'll see here that I am requested, or I'm being asked for the kind of service that I am requesting. In this case I want an additional certificate and I would like for it to be certified. We see here if there is an additional registration number associated with this, I have the ability to enter that. I'm not going to do that at this point. I am just going to click next. And now I'm being asked what my relationship is to the request that I have made. I am the copyright owner. I am going to click next. And here I have the ability to select regular processing or expedited. I'm going to select regular. And then I'm going to enter all of the various information that will help the office process my request. And as you can see, I'm just entering dummy information. Because we are on a test - we are in a test site - >> David: Sara we've had a couple of questions come up. And if you don't mind if I weigh in. >> Sara: Sure. >> David: One is, is there a reason that it says copyright number rather than copyright registration number? >> Sara: No. I don't believe that there is. And that is a piece of feedback that I can take back to the team. And perhaps we add that. It seems like it would be a very easy thing to add. >> David: Yeah. And then a second question was whether it would be possible to expand on your - about born digital works. And - from one of our panelists and if there are any additional clarifications or questions about that, I'd welcome the panelists to unmute and ask as well. >> Jim Neil: Sara in your comments and introducing the work that has been done - this is Jim Neil. >> Sara: Yes. >> Jim Neil: You mentioned some work that was being done on born digital works. And I just - I didn't mean to interrupt this presentation. I wanted you to comment further on that when you were done. >> Sara: Okay. Sure. Happy to do that. Okay. >> David: Thank you Jim. And sorry to put you on the spot. I could have saved that for the end. >> Sara: That's okay. That is all right. Okay, so I have - that gave me the opportunity to enter all of my information. And I'm going to select review. And this - the fact that we're seeing this screen again may be a bug that we need to fix. But again, I'm going to click next. And now I see that there is a request number that is associated with what I have just done. And you can also see that our payment review component is not yet implemented. So this is - this is where we are with this. But I can also tell you that near planned development work for this product includes enabling the payment capabilities that are needed via pay.gov as well as the ability to generate receipts. And process the ability for staff to look at in process requests. And for - actually that's for both staff and external users. Okay and now I'm going to - >> David: Sara while you're jumping over to the - >> Sara: Yes. >> David: The other system, I'm going to answer a couple questions I got on a side chat. One of which is a question we also receive via email before the meeting today, which is will there be a separate deposit account for those who are using deposit accounts? For different ECS applications? Or will it be a single payment system that is used across all of ECS? >> Sara: Right. So the intent - the eventual intent is a single deposit account across all work streams. >> David: Perfect, thank you. And we have another question about the requests, which is who has access to these requests? And how long will they be retained? I know the question about retention is a - is a document - there's a document retention policy for these requests already. But can you start with who has access to the requests once they are submitted? >> Sara: So if we're talking about the research requests, so there's a limited group of people whose roll in the office it is to process these requests. There is a specific group of staff that do this. It's a very limited number. Maybe 10, maybe give or take. And so that's the group of people who would have access to it. >> David: Great. And as far as the document retention, I believe that these fall under the standard 20-year document retention policy, but I will follow up with the members to find out what the document retention policy on research requests specifically - specifically is. I don't see any additional questions coming through about this part of the demo. We do have another - we do have another question about another one of the areas, which I'll save for after this part of the demo. >> Sara: Okay I can - you know I can only like single thread things David. >> David: Yes, exactly. >> Sara: All right. Okay, so now we are looking at the licensing product. So for those of you who may not have heard this spiel before. The purpose of the licensing product is to improve the efficiency by which the office ingests information from licensing remitters. And to improve specifically timeliness and accuracy of financial and statistical reporting produced by the office. So I'm going to show you like three features that have been worked on recently by the product team. Because I'm already logged in with a user that has this role. We're going to look at what is called the collections tab first. So this - this is the tab we're looking at here. You can see there's a lot of information. This is a pretty dense screen. But this screen and this tab provides fiscal staff, so these are accountants in the licensing division who need to look at the licensing payment information that we receive from pay.gov. Anybody who is associated with the licensing product, or the licensing process knows that as of July 1 of this year, all licensing payments must be submitted via pay.gov. Again I noted this is a very dense screen. There's lots of information regarding the licensing statement of account, that is important to this team. What I will say is that over here on the right if there - if I'm a member of that team and I don't need to see all of these columns I - we have the ability to remove a number of these to make the screen a little more manageable. Now I'm going to - before we go to another view as a different user, I'm going to go back to my statement of accounts view. And I'm going to drill into one in particular. Oh this is not a good one. this one has an underpayment detected. Let's scroll back. See if we can actually get a payment. Again this is all dummy data. So - We may not have any - may not have any ability to look at actual numbers here. But you will - you can see that there actually should be okay - that it looks like we're looking for a payment to have been received by the office associated with this SOA, with the statement of account, excuse me. Okay so now I am going to - I'm going to log out. I'm going to stop sharing briefly, so that no one sees what my password is. >> David: Sara I told several of our panelists and cohosts that I prepared a little dance number for when we went off of screen sharing. And - >> Sara: Great. >> David: But I have to admit now in front of everybody in the audience that I - that I was bluffing. I didn't really prepare a dance number. But I did - I did want to say there were a couple of questions that came to me on a side chat about the licensing - licensing specifically. And one of those questions was about the amount of licensing revenue that the copyright office manages. And I - I did want to share that there's recent breaking news that the copyright office had a clean audit of our - and we now have a many years running of a clean external audit of the licensing management of the licensing dollars. I know that this will be on the recording later. And I'll be able to verify what the number is. But the number - the amount of dollars manded by the copyright office in the licensing system is over a billion dollars. So it's a sizable - sizable chunk of change. And then we got one other question about how - how the licensing statement of account - statements of account come to the copyright office, which may be a thing if we're not ready to show that today, maybe we could just talk through it a little bit. >> Sara: How they come to the copyright office? >> David: Right. >> Sara: Meaning electronic or paper form? >> David: Exactly. >> Sara: Yeah, both ways. >> David: Yeah. >> Sara: Yeah. Okay. Thanks for vamping for me David. >> David: It's my pleasure. >> Sara: Yeah thank you, appreciate that. >> David: It's not as good as a dance number, if I had really prepared one. But here we are, back to your regularly scheduled programming. >> Sara: Yeah. Yeah, keep vamping for a moment if you don't mind. >> David: So one of the things that you'll note as Sara has gone through the demos, and we actually trimmed down the number of roles that you're seeing demonstrated from our original attempted demo. But one of the things that you're seeing is that there are actually a number of different things that people would see in the enterprise copyright system based upon their role in the system. So even inside the copyright office it's not a one size fits all. The people who are reviewing statements of account versus the people who are doing sort of a bulk review, versus the people who would be doing the research and record certification reviews are - are different sets of people. So one of the things that Sara is juggling quite admirably today is keeping track of multiple credentials so that she can show you what the system looks like from a vast array of different entry points and levels of - levels of availability, sort of user roles that people have. >> Sara: Right. And it refuses to log me out as myself. And give me the ability to log in as somebody else, which is part of the problem I'm having right now. >> David: All right. Well we may have a - >> Sara: Well I mean I can just talk about the third feature that I was going to show, which was the ability to ingest a statement of account where I would have noted the fact that most of the statements of account that we would be ingesting via that particular process are received in electronic form. So that feature shows you know, basically shows you the screen that an examiner separate from the fiscal staff view that I was just showing, the examiner view has the ability to actually perform the ingestion. To select a statement of account file, and those are Excel files. And then there's an ingestion process which notably is not actually attaching the file to - to the module. But is rather pulling the data out of the file so that we can see it in a different format. And then also worthy of noting is that as an examiner, once I have successfully ingested the statement account, I have the temporary option to remove that file, if I've made an error. But once I navigate away from that screen as an examiner, that option is no longer available to me. So my apologies for the technical difficulties, nothing like a live demo. So on - on the - in - in the near future front, for the licensing product work includes the ability to - for fiscal staff to process refunds as well as additional support for fiscal reconciliations. And with that, I thank you all for joining. And I thank you for your indulgence of nothing like a live demo. And as David said, juggling multiple credentials in order to show you this. And with that, back to you David. >> David: Thank you Sara. Much appreciated. And you can feel free to stop your screen share now and I've got a couple additional questions from panelists, which - a couple of which I may field directly. And a couple of which I may hand over to other panelists from the copyright office and/or our colleagues in OCIO. So the - a question about the just completed licensing demo was whether the infrastructure or functionality on the licensing side is built to anticipate licensing of other kinds of works. The example given is literary works. And the answer to that is - is probably a resounding yes and no. I think the - the platform is certainly extensible. And the platform is owned by the copyright office, so it's not something that we can't extend. But I wonder if I might hand it to - hand the microphone to Jim Karamanos for a minute or one of the - our other colleagues and OCIO Design and Development to talk about what the process would be for extending something like the licensing system to a different category of work, or possibly Natalie Buda-Smith if Jim is not on. >> David let's actually pass that on to Mike Nybech. I think he's the best person to answer that. And he's on the call. >> David: Perfect. Mike I didn't even see you on the call. I appreciate it very much. So again, the question is could you talk a little bit about the process for extending the functionality that has been built specifically for - in this example that we're built specifically for satellite royalties or if it were built specifically for another kind of royalty. What the process would look like for extending it to something like licensing of literary works. >> Mike Nybech: Sure David thank you. I'd be glad to speak to that briefly. Don't want to go into a whole lot of technical detail about how we build these tools, except to state that whenever we analyze a business problem that comes across. We think of it not in terms of just that very specific need, but we do contemplate larger similar needs to that. And when we build the actual components to do that, we build it in a way that is meant to be extendable and dynamic. And be able to change over time. So it does depend on the complexity of the change. But our entire process, our software engineering process or program management process is built around that concept of change. So we're constantly reaching out to customers about changes. We're looking at bugs or enhancements. And all of our cycle about analyzing those requirements just feed back into the processes in the system that built the component in the first place. So we're - our goal here is to be in a kind of continuous delivery mode, and for the system to grow dynamically as the needs of the United States Copyright Office changes. We don't consider this a done and walk away. We're going to be here working on the system as long as it's needed. >> David: Thanks Mike. And that gives me an opportunity actually to - to give a brief advertisement for the copyright offices strategic plan, which if you haven't seen is quite a short document and it's very readable and it's meant to be very actionable. But one of the things that we've gotten the most positive and consistent feedback on is the - the work of continuous development, which is one of the four high level strategic goals of the copyright office. And the continuous development is the recognition that in the past we have had, we have made the mistake of doing a flurry of activity to build the system and the system stagnates and the goal of the current work is not so much to build the single system, but to put ourselves on a footing that allows us to continue the development of those systems over time. We had one more question come in from a panelist now that the demo is over. And the question was specifically about registration deposit material and who would be able to access deposit material under which circumstances and are those deposit materials limited to litigation context. So with my apologies, our Director of Registration and our product manager for the registration ECS development are both on vacation today. So we're a little bit short handed in the specific way. But this is a question that I can answer at least in the broadest sense. So there is a statutory right for inspection of deposits, which doesn't mean that we necessarily hand it over to someone, but for instance if you make a physical deposit of an item with a copyright office now, it's possible for somebody to make a request to inspect that deposit. And that would not be limited to the context of legal action. But the functionality that we looked at, actually was for the request of - requests that come in for litigation support essentially. And with that, I would like to invite our members of the copyright public modernization office to turn on their cameras and get their finger on the mute button. And we may want to use that - or get their finger on the unmute button. And we may be able to use that as a jumping off point for conversation by the group. And I will - I will offer again, that is our intent in the next public meeting to have our - our director of registration, our product manager for the registration product here in live and in the flesh to provide the demos. Then maybe we can go into a deeper answer of specific sort of feature and functionality questions there. I would also note that there is at least one case now with electronic copies that are deposited with the copyright office. Where they are selected into Library of Congress collections and presented to patrons of the library in a rights restricted context. And that that would be another specific case where it's not done in a specific litigation context. So I'd like to next recognize Jeff Sedlock who is a CPMC member and Jeff feel free to unmute yourself and jump right in. >> Jeff Sedlock: Thank you. So very interested in learning about what the plans for the API that will allow third parties to develop systems to enable creators and other copyright holders to submit registrations through - through the software that they work in their normal workflow. And I'd really like to hear more about timeline for when that might be available and what kind of progress has been made to date. >> David: Great. So I think again we don't have the - the registration product owners on the call today. But I think we can flag that for a - for a top topic. I will say that in general our approach has been to build the interfaces prior to the API interfaces And that we are not - we have not completed the work of the human interfaces for the copyright registration system. So the human interface, when I talk about that - part of that is the in-context help, which has been a big part of what our user testing has identified. How do people know if something is published or unpublished? Is a great big question that nobody really knows the answer to. Well somebody knows the answer to, but it's a harder question to answer than it seems like it should be. But I also did want to offer that I think that there has been - that this is a broad area of - that this is a broad area of investigation by the whole agency. Sort of how system to system access will be enabled by various systems. And that there has been some work has gone into if you've seen in the broader agency there's a page on loc.gov called LC for robots, which sort of talks about how some of that kind of work has been done. And I know that LC Labs has also begun some investigatory avenues about how to use Library of Congress collections in - in a programmatic way. I will say that the - the work on something as far as along as what you just described. The ability for someone to programmatically submit a registration claim is - is essentially not the gun. That's far on the horizon. With that said, I think there are some shorter you know, some possible half steps that are before even if the registration claim couldn't be done entirely by API. One of the things that we're looking at is whether it's possible for you know, to have uploads happen via an API, even if the registration claim itself had to be made. Or, if they're good - but again this is really exploratory at this point. And we're really focused on primarily the - the human interface aspects. >> Just a brief follow up then so as a development philosophy, there are any number of ways to go as we all know. One way is to build a system kind of API first. And I don't know what the technical term for that is, but then you build the copyright office, UI and UX to attach that API as one example of a system that can attach to that API. Because if you first build a system without considering everything that has to go on with the API and circling back on it, becomes a labor of love shall we say of many decades. And so I think it would be - because this is top of mind for especially in the photography space, the visual artist space I think it would be great for the office or the library to have some messaging on what the plan is for that. Because visual artists especially are very focused, and excited about the prospect of being able to submit registrations from within their workflow. And if that's just not going to happen then they should just be told that so that they can be excited about being able to submit uploads possibly through an API. >> David: Right. Jeff thank you and I have flagged that in my notes for additional follow up. And I appreciate the input. And certainly this is you know not the only time the office has sort of heard this about photography in particular. So it's good to have it reconfirmed here in this context. >> Jeff: Thank you. >> David: I'd like to throw it open to the - I have - I have prepared some additional thought questions for - for the group. But it looks like Susan Jerkoff has - has her hand raised. So Susan go ahead. >> Susan Jerkoff: So this is sort of a follow up to what Jeff was asking about, but not directly I guess. But it's the same question I ask each time which is about bulk processing. So for large copyright owners, I work for the recording industry association of America. My members are large record companies. They have new, you know numerous new releases each week. They would like to be able to sit down once a week and you know register 40 works at once. And be able to do it in some efficient way and not have to refill all the basic information that goes in every application. Not have to upload whatever digital deposits they might be submitting one by one. I'd have to pay one by one. And most importantly not have the system freeze when they're doing this, which is what they tell me happens all the time. And so is that in the pipeline yet for kind of the first rendition of the new system. >> David: That's a great question. So one of the things that we were hoping to do a little bit with both the release of the recordation system, which is coming up this next week. As well as with the demo of the licensing system, is to show a little bit of how the office has been working on bulk processes. Most of what - what you would have seen in the recordation demo that we did before really is almost all bulk processes that are come out of a data file, rather than just one by one entry of fields. And same goes for the statement of accounts review that we were looking at. So certainly this topic is near and dear to our hearts. I wonder if on the topic of bulk - bulk operations if Natalie Buda-Smith from OCIO who is our - who is our head of user experience design might want to talk about that a little bit. And about what we've heard in some of the user feedback that we've already gotten. I know this has been a topic that has been - Natalie are you - are you with us? >> Natalie Buda-Smith: Yeah I'm here. Yeah I can just briefly - we do know it is something that is highly valuable to our end users. It comes up often in our user research. And it is something that is in discovery in order to understand you know all the what's needed. So it is currently something that we're pursuing from a design perspective and understanding through user research and user feedback that referenced earlier in our call. I don't have any more specifics to give you. But we do know, and the products team does know that this is of high value to our users. >> That's great. And if I could help connect you with people at my member companies who could walk you through what their specific needs are, I'd be happy to do that. >> Sure thing, we would love to have. Any - any sort of contact for people to use in our user research, we adore that. Please send it our way. Thank you. >> David: I'm smiling because this is something that Natalie has often asking the copyright office for. So this is a good connection to be made. And thank you Susan for that. >> Should I just correspond with you David to - >> David: Yeah, with Ellis and I both, and that's extremely helpful. I will - I will confess now that when we have reached out to people who have volunteered to do user testing or user research with us, the uptake has not always been as high at the point of actually getting to doing the work as we hoped it would be. And it is in fact, it's kind of an onerous process. So sometimes the time delay between getting - providing your feedback and then sort of seeing how the feedback has been incorporated is quite long for people who - people are expecting to see it on the same phone call or - or the next day and really what happens is it gets fed into the agile software development process. And goes you know; it sort of takes time to percolate back through subsequent releases. So it's good to have the more we can have the assistance of people like yourself to sort of get people excited about helping us with the testing process, to give you all a sense of the pilot program for the recordation system that's going live, has - has I think gone through something like eight - over 8,000 recorded document have been sort of taken through the pilot system during the feedback process. And iteratively improved. And as you - as you may have noted the release 1.8 that's going out, which is the release that's going out to the public that means that we've had eight major releases that have gone out while we've been incorporating the feedback from - from real users of the system, who are using the system to - to record documents. So I know - I know we've had a little bit of chat specifically about a question that we had expounding on digital work. And I wanted to just give Sara Garski a chance to put - turn on your camera again and talk to us a little bit about the - the - what the born digital work there was referencing. >> Sara Garski: Right. So the - Jim asked the question about born digital works. And so my apologies if I was not super, super clear that the design work that has been done is on a born digital refusal letter. Claim refusal letter, so it has nothing to do - nothing inherently to do with a specific kind of work, whether it's born digital or not born digital. So again the intent is that this is a sort of an artifact associated with the claim that could follow the registration through the system throughout it's entire life cycle. And it would be primarily digital, but could be printed and you know, sent via US Postal mail if needed. Hope that helps. >> David: Thank you, that's very helpful. >> Sara Garski: Okay. >> David: It is interesting, even - so I'm - I'm coming up on my 15th year of federal service. And for those of you who are also in federal service, you know that 15 years is a big time when the vacation time goes up at the end of 15 years in a federal agency. But I - in my 15 years in the agency one of the switches that has happened is we tend to think of the physical thing as a printout of the original now, rather than thinking of the digital thing as a scan of the printed one. It does - it has just sort of - it has flipped over entirely. So we had another question on the side from one of our members that was talking about what kinds of users we would be interested in doing user testing with. And the specific question was would there be interest in users who are trying to ascertain right status for something like an exhibition or education or research or scholarship needs. So I wanted - I wanted to offer that there's a - there's a I guess a captive audience here. We have a little bit of a captive audience at the Library of Congress of this sort of user group who have been extremely gracious with their time in looking at the way that these systems work. And those are the sort of librarians and the state of the Library of Congress specifically. However, this is - there is a broad need for this - particularly the systems that are used for research by members of the public to ascertain rights. There's a broad need for those to be useful to the widest array of purpose, you know for the widest array of purposes. Not just for the - the users who are actually inputting the - the data into the system in the first place. I would also note that as we have begun to publish the historic record, the historical records online, which previously the primary way. There were two primary ways for people to get access to the copyright offices historical records. The first and most common way was to either live in or fly to Washington DC and come to a reading room at the Library of Congress. And look at books. The copy of these - the primary copy of these was just sitting in a reading room at the Library. And there's all sorts of reasons that that specific process was not ideal for the researchers and was not ideal for the copyright office. But there are - there are extremely many new reasons from a global pandemic that have taught us that when we close down the reading rooms and that when people are unable to travel, and that when the economy is largely shut down that the inability to do that kind of research is a real impediment. And then the second way is actually we talked a little bit about in the earlier demo the research and record certification. The process of going through and getting some - a researcher at the library to do the - the kind of - the kind of research. So going - looping back one more - one more time to the - to the previous question about what kinds of users we'd like to have using the system. We absolutely have room now for users who are - and Natalie has reconfirmed this repeatedly with us, for users who are of the novice sort and I would also add that there is - that [inaudible] public record system, which is the primary system that would be used for this sort of purpose right now is in a live pilot and is starting to come out of pilot but there's actually a feedback mechanism on public records.copyright.gov for that - for that kind of feedback to be provided directly. And I can tell you that we - again we don't get as much feedback as we hope we will. And we don't get as much uptake on the user testing as we hope we will. And it means that the more we get by this kind of mechanism, the better. I've just gotten a note from our director of copyright records saying them ore feedback the better with two exclamation points. And that is really - that is really an open invitation to everyone who is listening from members of the public as well as members of this committee to send out to your stakeholders. So I'd like to recognize Keith Cooper-Schmidt next. Keith take it away. >> Keith Cooper-Schmidt: Thank you. So a lot of the things you just said, everyone else on the panel maybe completely understand, I did not so excuse my ignorance here and maybe the stupidity of my questions that will come up next. So my - okay so first off, several different questions. I'll start with the first one, which is when you talk about records. What is encompassed in a record? Is it just copyright data? Is it the actual copyright application or registration certificate? Is it all of that plus the copy - what do you mean by records? >> David: That's a great question. So when we talk about records, we internally that's shorthand for essentially in the olden days you could think of that as the form that was filled out, not the deposit copy. So typically when we talk about the actual deposit copies we say deposit copies. And when we talk about records we're talking about something that has a record retention policy with Nara. Which means that we have a - it has a - here's the number of years that you keep it. And here who is allowed to see it. And here's what happens with it when it's - here's the disposition of it when it goes out of the copyright office. And thanks for that. I don't think that was a - I don't think that was a stupid question at all. I just admitted to 15 years of federal service, but I would say 12 years into federal service, I would not have known the answer to the question. And so I apologize for using that shorthand. So thank you for clarifying that for everybody on the call. >> Okay so then a follow up question to that which is if - is the record information just the data on the form, or the form itself? And the reason I ask is this came up on a separate Zoom or whatever. Let's say somebody in their application accidentally puts their social security number on there, or something else that might be PII or something like that. So is it just the data that is made - made available or is it the actual form and maybe some of that form is redacted or something like that? >> David: So it is - public records includes the index information from the registration, which is like the data, what you would think of as the data. But also includes the application. And I would point out too that even though the shorthand, when I talk about - about records, the deposit copies are - they are subject to a record retention policy as well. We do - those are technically records. When I was talking about records, so the copyright public record system doesn't currently have deposit - deposit copies in it. >> Okay and last of my questions, and I see other people lining up, so I'll stop. But you mentioned that it used to be that - I think that you could only get these records by going to the reading room and accessing these records. And it sounds like either before or during the pandemic, I'd love to say after, but unfortunately we're still dealing with that. But that - now you've kind of loosened that up and there's other ways. Can you talk a little bit about how without going to a reading room obviously, if the copyright office people could access that, those records and I'll stop there? >> David: Yeah that's a great question. I feel like that was almost a - I mean I just swear Keith is not a ringer in this context. This is not - so this is a great - this gives me a chance to sort of give a - an advertisement for some of the work we've done to sort of open us up. In some ways it was a little bit coincidental that it happened during the pandemic, because it was work that had been begun before the pandemic. So the first thing is that the historical public records, and in this context records means the 26,000 bound volumes of registration applications. There - these are the actual like physical registration copy that was sent to the copyright office beginning all the way back in - in the 1800's. Those volumes we have begun to digitize and post online at loc.gov. And we began with the most recent ones that were - that were done in the paper process that we don't have electronic claims for, which are in the late '70's. And I've been moving backward in time. So that's the first thing is that for the first time someone who used to have to come to the copyright office and request a book and then wait for the book can just go on now and browse the book on loc.gov. Which is a big - it's a big improvement. And then the second thing is that public records.copyright.gov which is it's the copyright public record system has been having increasing data available in it and increasing information available to it, which is sort of the second category that you pointed out. It's the data on the forms primarily in this case. And in this case if - if you go to public records.copyright.gov and you search for David Brunton you'll see that somebody named David Brunton registered a poem in the - with the United States copyright office coincidentally on what happened to be my first day of work here. And but you will not see the poem itself. It's just a record about the registration of the poem. And the publishing of that information is - is it's a statutory requirement that that be made available to the public. And we are starting now to make the 1870 to 1977 information available in a way that's more like the post 1977 information available. So that's a slow process that starts with scanning old books. Much appreciated Keith and I think the next person with the hand up was Jeff Sedlock again, so Jeff could you unmute yourself and jump in. >> Jeff Sedlock: Sure. So we're talking about going digital and paper and which comes first these days and I think you're right. And that brings to mind, I know the registration people are not on this call. But this is being recorded and we can watch it and hopefully address it in a later meeting because there's these gaps between the meetings. The regulations in - in good measure were written - as to the registration process we're written to support paper registrations. And the office has done a good job of updating them to be more in line with online registration. But that process has been limited by the inefficiencies of the current system, which is not a good system. Good people, bad system; right? So - so a big deal for those users of the system, especially in the visual arts world where I come from is knowing whether it's the offices intent to go through and update the regulations once there's a more efficient system in place. To kind of move out and set aside the limitations that were placed on registrations at a time when you had to fill out a piece of paper and somebody was designing a form in the late '70's or '80's and now we're suffering with those regulations that require things like separating group registrations by the year of - of first publication, which there's no statutory justification for that. there is statutory justification for indicating the date - the month and year of first publication. But it's a huge expense and a huge burden for visual artists, at least and I think for all creators to have to separate their registrations by the year of first publication. And for some they just give up when faced with trying to organize their registrations. And incur that separate expense for each and every year in which something was first published. The second example would be in 2018 the office put a limitation of 750 works on group registrations of photographs, both unpublished and published. Previous to that there was no limitation provided that you didn't use the continuation form. You can submit 100,000 works that some photographers did on individual registrations. And what that did was put a tremendous burden on the examiners who were using this very inefficient difficult to use system they couldn't review images all on the same screen. It was a hot mess. So there was a justification for placing that limit temporarily. But I would very much like to know if the office would intend to relax that. Because taking photographers for example, a photographer might create 2,000 to 4,000 works, distinct copyrighted works in a single day. It's very much unlike registering a book or any type of work even an illustration. And so 2,000 to 4,000 works they're being - they're faced with this Hobson's choice now of which works can they register? Which works are most likely to be infringed? They can't afford to break that apart and spend hundreds of dollars to register just one day's work, let alone one weeks work. And so it would be great to see - to know if the office would be considering relaxing that number, that limitation that was placed in 2018 to allow us to register more works on a single group registration, also to allow us to register works that were first published in different calendar years on the same group registration. >> David: Thank you for that. And those are great questions and that's exactly the way that the office is thinking through many of these. I think specifically for the - the question of the registration policy aspects of it. There are some parts of that that are going to be subject to the public comment process and the rule making process. But I can tell you that from a technical perspective specifically that there are two areas where we have limitations on our side that have been sort of frustrating to the copyright office and frustrating to people who are - who are users of the copyright office. People interact with the copyright office. One is limitations on the size of an upload. And that - I mean literally just like the file size. And two is the limitation on the number of file numbers, of file names. And that from a technical perspective those are very much areas where we're looking at how we can overcome the limitations of the existing legacy system. Now as far as would the office revisit the - the rule making process and sort of how that process would conduct. I can't comment on that, but I can - I can't tell you that from a technical perspective we're actively pursuing ways to overcome the technical limitations that were put in place. And those aren't the only cases where the legacy system, which none of us on this call are huge fans of, have - have sort of provided limitations to what we can do. Does that answer your question Jeff? And also I bookmarked this - I've got my clipboard where I'm making my notes. I bookmarked this for - for a specific question for us to dive into in the registration deep dive as well. >> Jeff: It does. Just a brief clarification request. So there - in earlier presentation it was mentioned that there was progress on the group registration for published works, that's different than the group registration for public photographs. And so I just want to find out if those are proceeding together or if the group registration of published works is going to get done first. And then they're going to begin the photography one. >> David: So I think - I don't know the answer to that off the top of my head. But I do know that the single - the standard application and one group registration have gone through first. And that that's the intent is for other groups to follow close on the heels. But I also know that as the work has gone forward on that, that the user experience has actually combined more of what used to be completely separate things into single - into single work flows as well. I want to pause here for just a moment and invite members of the public that we are - we're about 15 minutes from the end of our time. And if you want to submit questions in the Q & A we can continue to do that. I'm going to continue to call members of the committee while we're doing that. And if you have questions for members of the committee you're also welcome to have those. Pamela Malbus can I call on you next? Go ahead and unmute yourself. >> Pamela Malbus: Sure. So I have two questions. One of them is on recordation and is related somewhat to what Jeff was talking about in the way that the new system does or does not reflect the regulations and vice versa. So in recordation in particular the section 205 says that the - the recordation is considered constructive notice only if the work on which the recordation is being filed, has been registered. In a paper processing somebody could have submitted this recordation, paperwork request documentation without having that registration because it wouldn't necessarily know or they just didn't - the sequencing was not - you didn't have to do - paper is paper in one form versus the second, whatever. But in this digital environment I'm wondering is that built into the system? That when you go for the recordation does it stop you and say wait, is this registered? If it's not registered don't go further. I'm just curious about that as a - >> David: That's a great question and I think I could invite Kim Kenyu who is our product manager for the recordation application to briefly unmute and address. Is there - is there validation of previous registration built into the system at all? >> Yeah I'd be happy to take that question. So there is actually a couple scenarios that when we spoke with our users during feasibility testing that they presented to us. So one is that we have a data validation that's there, so you must provide at least a title or a registration number. So if you do not have a registration number, you can still proceed with recording the document. A lot of times we hear folks tell us that they're recording a document and their registrations are still in progress. So we also have functionality where you can go in and correct your application. So once you get the registration numbers for that work, you can go ahead and go back to your service request. And make a modification or amplify that work information with the correct registration number. And one last piece, is that if you go into the system and you do not have a registration number, we do give our users a nice little nudge that says hey we recognize that you know, you didn't register your work. Is this something that you would like to do? So we give them a notification just after the fact, just to remind themselves that you might want to register these works. David back to you. >> David: Thank you and Pamela you said you had two questions. Was that two combined or was there one more question? >> No that was one of two. And I'm going to sneak in a cheeky third question since Kim mentioned it. Which was a referenced to the service request number, which I also saw in one of the prior demos. On the screen just appeared as SR number. And I think like having copyright registration number rather than copyright number. That maybe is not to people who were outside the development process. The SR number, you can sort of figure it out, but it'd be helpful for say service request number. Also known as SR. >> David: That's helpful and I just got a note - I've just gotten a note from our product manager that she has taken that down as a future request. >> Okay, all right. But my more meaningful question perhaps, not relevant for this and shut me down if it is because I know we're here to talk about IT. But I know part of the modernization is - involves some of the support systems and that there is a news or physical warehouse for materials. And as long as we're talking about security and so on of deposit materials I'm just curious as to what extent the - those new physical facilities reflect new physical considerations of floods and fires and stuff we're all doing now. >> David: So, so that's a great - I'm just trying to think about who I would - who I would - Kim is that another question - so - >> I'm not sure. Can you - can you possibly rephrase the question a little bit? >> Yeah as I say it may not be relevant to this discussion since we're talking about IT and I'm just talking about the physical structure. But if there is a new physical facility for storage and it's a warehouse and it's new, it's state of the art, it's gun controlled, it's XY and Z, you know I think we've all found that wherever that location maybe we're facing new kinds of threats. And if this great new facility, that now contains all of these extremely precious materials is you know, subject to anticipated flooding. I'm just - it's probably not relevant for her. >> David I think that's a little bit different than the recordation question. I was going to see if anyone else on the panelists might be able to take that. >> David: So I think we actually just - I think that Denise Wolford who would have been the person to take that question might have just jumped off of the panel for another meeting. But I do - I do want to say that now that I've been at the agency for 15 years, and I have - I have - when the copyright cards were digitized, the primary driver behind the digitization of the copyright cards at that time was not accessed. It was - it was preservation. It was the digitization of because there was only one copy of those copyright cards. Anywhere - anywhere in the world. And I think it's a great question for us to think about and to bear in mind that there are - that this is like a real issue. I would also say that you know, we don't have the Library of Congress's director for preservation on the call today. But this is an area where the entire agency is extremely - because we have in fact, just moved into a new warehouse space. And we are - I can tell you that there were experience you know, items that were damaged from the previous. And so I think this is a great thing for us to think about. I'd like to bookmark it, since we don't have - since we don't have the folks on the call who like address that correctly. >> Thanks. >> David: Much appreciate it. Kathleen if you would unmute yourself and jump in now. And then we have another question for - we have another question from the - from the public. >> Kathleen: Okay I just wanted to be clear on the records and the public record system so the newer records it's data only. It's not copies of any applications or certificates or anything. No plan for that, or is it coming? >> David: In case of the newest records many times there have not actually been an application. But those were submitted via a system where somebody just fills out a form and submits the - or fills out electronic and submits it. So - so there would not be in that case sort of like print facsimile, one has never existed. >> Okay so there's no plan to put a copy of the final registration certificate there or anything like that right now? >> David: So registration certificates that would be a question for our product manager for the public record system who also is - who is here and who also is the person who the question from the member of the public came in for, which was a question about linkages, planned between meta data and the copyright public record system. And elsewhere, so not - not directly related to your question but Sean - Sean Gallagher, would you be able to unmute yourself briefly and address these two topics? So registration certificates in the copyright public record system and data linkages between the copyright public record system and - and other systems. >> Sean Gallagher: Sure David, thanks. Both of those things are on our road map. I know that in our requirements there's been lots of reports and analysis about accessibility of copyright information and there have been requests to make the certificates of registration and certifications of recordation available in our public catalog. Those are available right now at the office through the copyright imaging system. But you do have to come onsite for that. With the pandemic it made us realize that was more important than perhaps it used to be at one point. So that is definitely on our road map. And as far as interoperability with other systems, that is also on our road map as well. We know that there are a lot of industry standards that people reference when they do provide information about their works to the copyright office. And so that is - that's a linkage that we're looking to make at some point when we - when we move the system forward. >> David: Thank you. Thank you Sean and much appreciated. So we had a - sort of a complicated multi-part question from - from several panelists. But I'd like to actually start by just reading a - reading a version of the question and then echoing it's important. I think as soon as it - it comes out it will be recognized as important by everyone. And maybe we can have this as our final topic of conversation, which is that as the system - new systems go live and as the number of records grows, do we anticipate requests to access and carry out big data research projects? And then we add a second of the question and then a follow-on question to that which is, if the answer is yes, will there be a charge for the bulk access necessary to do the research? And if so, who would receive the money for that charge? And I think this is a question that goes straight to the heart of something that every organization is thinking about right now. And Jim Neil I don't know if you wanted to talk a little bit, I know you have some experience in this area and thinking about this more broadly. Is there any more comment that you'd want to provide on that? I can say that we don't have a policy framework in place for this right now. But I'd be interested to sort of hear any additional input from you or any of the other members on that. If there's interest. >> Jim Neil: Yeah I'll be brief David. I've sat with a number of organizations over the years that have actually accumulated lots of data, of various types. And inevitably what comes from behind that is quickly is requests to be able to mine that data of - for big data research projects. And it was very important to have in place a policy framework but also a review and approval process for dealing with those requests. I think by raising my question, I was only encouraging us and you to anticipate that and to begin to put those - put that infrastructure together. >> David: That's a great and much appreciated. Are there any other CPMC members who want to - want to sort of echo that or take that in another direction? We're coming up on several minutes remaining before the close of our session. And I would also throw the topic open for - you know throw the floor open just in case anyone missed the - the high points of - of Sean's remarks that there will be certificates of registration and recordation in the copyright public record system in the next release. So that is a thing that's coming up specifically for the certificates. Not talking about any additional - like not a form that you would fill out. But and then also I did want to point out that the new copyright warehouse, there was actually a modernization webinar. It's been I think 18 months ago now, maybe in October of 2020. But I would encourage anyone who is following along, who is sort of specifically interested in that topic to jump back and watch that webinar as well. We're getting notes from a couple of the members that they've got a hard stop at 3:30. So I wanted to give my - my warmest thanks to the members for joining us today on what is in Washington a hot and soon to be stormy summer afternoon. Our next public meeting will be in January or February of 2023. It's hard to believe that it's - it's that far along. And we'll be in contact with the members, and we will also be releasing a recording of this webinar to the public. That will go out on loc.gov. We'll also send a note to all of the copyright public modernization committee members as soon as that's posted for - for wide sharing hopefully. So without further ado I want to thank you all for joining us today. We'll be following up with you via email in the next couple of days and that concludes our third public meeting of the Library of Congress's Copyright Public Modernization Committee. Thank you all for joining.